Frequently Asked Questions

Shipping & Delivery

Do you ship internationally?

How are the items being delivered?

How long will it take to get my order?

How can I cancel my order?

When will the item be dispatched?

Do you have a pick up option?

Where can I find the delivery information?

What if I need to change the delivery address?

Are the products brand new ?

Warranty, Claims and Returns

Are all products available under warranty?

The product is damaged upon arrival, what can I do?

I ordered the wrong product, what can I do?

How long will it take for a refund?


What payment method do you accept?

How long does it take to confirm the payment?